Common Questions
Frequently Asked Questions
Find answers to common questions about admissions, appointments, and services at IQ City Medical College Hospital.
What services and specialties are available at IQ City Medical College Hospital?
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IQ City Medical College Hospital is a multi-specialty, teaching hospital offering:
- Outpatient and inpatient care
- 24×7 emergency and trauma services
- Advanced diagnostics (MRI, CT, digital X-ray, pathology)
- Specialized ICUs (cardiac, neonatal, respiratory)
- Neonatal Intensive Care (NICU)
- Day-care procedures and surgical suites
- Over 25 clinical and super-specialty departments
How do I book an appointment?
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Patients can easily book appointments by:
- Visiting the online appointment page: hospital.iqcity.in/patient-center/appointment-iq-city/
- Filling out required details (name, contact info, department, preferred doctor, preferred date)
- Submitting the request to schedule their visit
- General Helpline: 1800 345 3351
Alternatively, call our helpline:
How can I contact the emergency department or get urgent support?
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For emergencies, you can reach us any time at:
- Emergency: 98005 08000
Why choose IQ City Medical College Hospital for treatment?
- Large capacity: Up to 1,200 beds with modern facilities
- National Medical Commission (NMC) recognized and affiliated with West Bengal University of Health Sciences
- 24×7 critical care and advanced diagnostics
- Wide specialty and super-specialty coverage
- Experienced medical teams, skilled nursing, and comprehensive patient support
- Affordable, patient-first care
What amenities and support services do you provide for patients and families?
- Hygienic, comfortable patient wards and private rooms
- Modern operating theatres
- In-house pharmacy and laboratory services
- Cafeteria and visitor waiting lounges
- Patient help desk and billing support
What payment methods and insurance do you accept?
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IQ City Medical College Hospital accepts multiple payment modes, including:
- Debit/credit cards, UPI, net banking, and cash
- Most major health insurance and third-party administrators (please check with your insurer or our billing desk for details)
How can I access department-wise doctor information or find a specialist?
- The hospital’s website features a comprehensive doctor and department directory for easy reference.
- Patients may also call the helpline for assistance in choosing a department or specialist based on their medical needs.
How does the hospital support medical and nursing education?
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IQ City Hospital serves as a teaching hospital, providing clinical rotations, internships, and clerkships for medical, nursing, and allied health students. These programs are integrated into academic curricula to ensure extensive hands-on experience.
What career opportunities are available for healthcare professionals?
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IQ City Medical College Hospital regularly recruits:
- Doctors (Professors, Associate/Assistant Professors, Senior Residents)
- Registered nurses and paramedical staff
Eligibility aligns with NMC and Nursing Council guidelines. New vacancies are posted on the hospital’s website and can be inquired about via our HR desk.
Where is IQ City Medical College Hospital located and how do I reach it?
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The hospital is located within the IQ City Knowledge & Health Campus, Durgapur, with accessible road connections and transport options. Detailed directions are available on the website’s Contact & Location page.
Didn’t find your answer?
Please reach out via our website’s enquiry form or call the main helpline for prompt assistance.
Didn’t find your answer?
Please reach out via our website’s enquiry form or call the main helpline for prompt assistance.
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